STS: Student Technology Services
STS: Student Technology Services

 
Cisco Clean Access Setup

The University has implemented the use of Cisco Clean Access (CCA) to ensure that all computers connected to the network are patched and protected. Users with either the Windows 2000, Windows XP, or Windows Vista operating system must install the CCA agent on their system in order to access the network. This guide will walk through the installation of the agent.

After you have signed out and set up your ResNet equipment in your residence hall, you should be able to access a few websites. When you first open up a web browser, you will be redirected to a login page.


Fig. 1: Cisco Clean Access Login Page
Type in your GW NetID (your GW email address without the '@gwmail.gwu.edu'), password and click login. The next page will have a link for downloading the CCA Agent. Click on the button to begin downloading the CCA Agent.

Fig. 2: Cisco Clean Access Agent download page
A window should pop up asking if you would like to save or open the file. Choose to save the file and when it asks for a location, save the file to your desktop.


Fig. 3: Save file window
When the file finishes downloading, an icon should appear on your desktop. Double click on the icon to begin the installation process.


Fig. 4: Cisco Clean Access Agent installer icon on the desktop
A welcome page will pop up to start the installation process. Click the next button to progress through the installation. All settings for the installation should already be set to the proper selections.


Fig. 5: Installing the Cisco Clean Access Agent
After installation completes, the CCA agent will start up and ask you to login. If it does not, restart your computer.


Fig. 6: Cisco Clean Access Agent login
When you login, the program will check your computer to make sure that it meets the network's requirements. If your computer fails to meet a requirement, the CCA Agent will give you temporary access which will allow you to bring your computer up to date.


Fig. 7: Temporary Access Window
CCA will then go through and list any changes you need to make to your computer's configuration and all software that your computer is missing.

If Automatic Updates is turned off you will see this screen.


Fig. 8: Automatic Updates is turned off

Click Here for instructions on turning on Automatic Updates.

If Spybot Search and Destroy is not installed, you will get the following message:


Fig. 9: Missing Spybot - Seach & Destroy

Click here to get instruction for downloading and installing Spybot.

If you are missing Windows Updates, you will see this window:


Fig. 10: Missing Windows Updates
For instructions on downloading Windows Updates, click here.

If you do not have Symantec Antivirus installed, then you will see this window:


Fig. 11: Missing Symantec Antivirus
Click here for instructions on downloading and installing Symantec Antivirus.

Once you have brought your computer up to date, you can try and login again. When you login successfully you will get this window:


Fig. 12: Successful Login
Click the 'OK' button and then you should be able to open up a web browser and have full access to the internet.
City Hall 114, 950 24th Street NW, Washington, DC 20052 Phone Hotline: 202-994-7041 Phone sts@gwu.edu
The George Washington University