What do I do if I am using the Mac or Linux OS?
What else do I need to install besides the CCA client?
Where can I get Symantec Anti-Virus?
Where can I get Windows updates?
Does this protect against spyware?

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What do I do if I am using the Mac or Linux OS?

If you are using a Mac or Linux based computer, open your web browser and log in to the Cisco Clean Access page. At this time, no CCA client is required and specific security requirements are not enforced on Mac's or Linux computers.

If you turn off your computer, or do not use the internet for a long period of time, you may need to log in again.

What else do I need to install besides the CCA Agent?

CCA ensures that computers using ResNet have GW-provided Symantec Anti-Virus installed (users should set Symantec Anti-Virus to "Live Update" daily).  Additionally, users must enable "Automatic Updates" on their Windows 2000/XP/Vista operating system, and install all critical patches. Windows users will also be required to install Spybot Search & Destroy.

Please note that the Cisco Clean Access system supports only Symantec Client Security versions 2.0 and higher.

Where can I get Symantec Anti-Virus?

For instructions on downloading and installing Symantec Anti-Virus click here.

Where can I get Windows updates?

For instruction on using Windows Update on Windows XP click here.

For instruction on using Windows Update on Windows Vista click here.

Does this protect against spyware?

Cisco Clean Access requires users to install Spybot Search & Destroy, which is an anti-spyware utility. For instruction on downloading and installing Spybot Search & Destroy click here.

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Clean Access Overview

        
Requirements FAQ
Installation FAQ
Usage FAQ