How do I install the Cisco Clean Access Agent?
Will this work for Mac or Linux?
Will this work for Windows 95/98/Me?
I'm moving off campus- how do I uninstall the Cisco Clean Access Agent?
How do I upgrade to the newest version of the Cisco Clean Access Agent?
Will Cisco Clean Access change settings on my computer?
Will my computer still work when I connect to my home network?

How do I install the Cisco Clean Access Agent?

The Cisco Clean Access Agent is very easy to install. You will first need to download the installation file from the Cisco Clean Access server. After the file has been copied to your computer, double-click it to begin the installation process. You will be asked to click Next in order to proceed through the installation process. Once installation is finished, the Agent will pop up and ask you to log in.

Will this work for Mac or Linux?

Currently Mac and Linux users will not be asked to download and install the Clean Access Agent. However, they will be required to log in with their NetID through the ResNet Clean Access website periodically.

Although there are no specific requirements for Mac and Linux, we do recommend that all users, regardless of operating system, install applicable security updates, use a firewall and run current anti-virus software on their computers.

Will this work for Windows 95/98/ME?

The University no longer supports Windows 95, 98 or ME

I'm moving off campus- how do I uninstall the Cisco Clean Access Agent?

Uninstalling the Cisco Clean Access Agent is quite simple, and can be done through the Control Panel by clicking on "Add/Remove Programs" ("Programs and Features" in Vista), selecting Cisco Clean Access Agent, and clicking Remove or Uninstall.

How do I upgrade to the newest version of the Clean Access Agent?

With the introduction of Cisco Clean Access version 3.5, the system is able to update itself whenever necessary. ResNet users should not be asked to do so.

Will Clean Access change settings on my computer?

The Cisco Clean Access Agent is an unobtrusive program that communicates exclusively with the Cisco Clean Access servers to ensure that your computer is protected from malicious software. The Cisco Clean Access Agent will not alter any settings on your computer, and should not interfere with normal functionality.

Will my computer still work when I connect to my home network?

The Cisco Clean Access Agent is only active while your computer is connected to the GW network. If you connect your computer to a different network, the Agent will simply lie dormant and will absolutely not interfere with an attempt to connect.