STS: Student Technology Services
STS: Student Technology Services

 

Summer ResNet

If you need to return equipment please refer to the Summer Equipment Return page.

To sign up for Summer ResNet service, you must visit the STS office in The City Hall Building, 950 24th Street NW.   STS summer hours are 9am - 7pm, Monday through Friday.

If you want to use Summer Wireless you do not need to come to the STS office to start using this service.  Visit the Summer Wireless Instructions page to get started.

Most of the residence halls at The George Washington University offer ResNet, a convenient high-speed Internet connection. We are pleased to offer you high-speed internet connectivity this summer and we hope you choose to use ResNet while you are staying at GW.  ResNet service is supported by ISS Student Technology Services (STS).

All you need to bring is a computer with an installed 10/100 BaseT Ethernet card.  Once you arrive on campus, you’ll need to sign out ResNet equipment in order to use your connection. Equipment can be signed out at the STS office, located in The City Hall Building, Lobby Reception Desk, 950 24th Street NW. STS summer hours are 9am-7pm, Monday through Friday.

STS provides
:
  • ResNet: high-speed broadband internet access that  is always on, providing connection speeds up to 100 Mb per second (over 1,000 times faster than a modem dial-up connection).  ResNet  does not require dialing up via a phone line.
  • STS Hotline with knowledgeable technicians available to answer questions and offer assistance with your connection, Monday – Friday from 7:00 am - 10:00 pm*.
 * Limited technical support is available 7 pm to 10 pm.
  • If you experience difficulty with your connection, STS can provide in-room technician appointments when necessary.  STS also offers for-fee software support**.  Hardware support is not available to non-GW students.  Service offerings can be found on the STS web site at. http://gwired.gwu.edu/sts/support.
** Does not apply to software support related to resolving connection issues.

 STS offers daily rates for Conference Groups. Click here for more information!
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