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Networking Frequently Asked Question
1. What is a network connection?
It is a fast way to connect to other computers, do research, communicate with the entire world, access remote services and share ideas. A network connection is provided for each student living in a wired residence hall room.
2. Which buildings offer ResNet service?
Follow this link to view the Technology Guide.[pdf]
3. Why purchase an ethernet card?
In order to access ResNet, an ethernet card is necessary to access a network connection. Eliminating the use of a modem will free phone lines in each wired residence hall room. There is never a busy signal when using a direct network connection!
4. What do summer interns and students need to use the network?
Minimum requirements for existing technology:
It is a fast way to connect to other computers, do research, communicate with the entire world, access remote services and share ideas. A network connection is provided for each student living in a wired residence hall room.
2. Which buildings offer ResNet service?
Follow this link to view the Technology Guide.[pdf]
3. Why purchase an ethernet card?
In order to access ResNet, an ethernet card is necessary to access a network connection. Eliminating the use of a modem will free phone lines in each wired residence hall room. There is never a busy signal when using a direct network connection!
4. What do summer interns and students need to use the network?
- A computer with a built in 10/100BaseT
network port or an installed 10/100BaseT network
card (a.k.a. ethernet card).
- A media converter or LRE
depending on your residence hall assignment.
Equipment is available for sign-out from STS,
located in City Hall (950 24th Street, NW).
Minimum requirements for existing technology:
- PC: Pentium class or comparable processor
(Celeron, Athlon, etc.), 64MB RAM and a 8GB hard
disk, CD or DVD-ROM, 10/100 Base T Ethernet card,
Windows XP Service Pack 3.
- Mac: PowerMac processor (any speed), 128MB
RAM and an 8GB hard disk, CD or DVD-ROM, 10/100
Base T Ethernet card, Mac OS X 10.4 operating system
or higher.
- PC: Intel or AMD Processor, 2.0 GB RAM, 80 GB hard disk, DVD-RW Drive, 10/100 Base T Ethernet card, Windows 7 SP1 operating system.
- Mac: Intel processor, 1.0GB RAM, 80 GB hard disk, DVD-ROM, 10/100 Base T Ethernet card, Mac OS X 10.6 and above operating system.
- STS will provide support for your
ResNet connection, regardless of computer manufacturer.
Be sure to have with you all pertinent software
CDs/disks -- some installation and configuration
steps may require this software.t.
6. What operating systems are supported by STS?
- Mac OS X
- Microsoft Windows XP
- Microsoft Windows Vista
- Microsoft Windows 7
- Linux/Unix operating systems
STS supports all ethernet cards, and makes
every effort to assist users regardless of their
chosen technology. However, we cannot guarantee
that a user will be able to use their ethernet
card on the network, and find that users who
stick to mainstream brands tend to have an easier
time connecting to the network.
8. How can I get ResNet assistance and self-help?
For questions about network connections or computer resources in the Residence Halls, contact the IT Support Center at 202-994-GWIT (4948).
For questions about purchasing network cards, on campus, contact the GW Bookstore at (202) 994-9300.
8. How can I get ResNet assistance and self-help?
For questions about network connections or computer resources in the Residence Halls, contact the IT Support Center at 202-994-GWIT (4948).
For questions about purchasing network cards, on campus, contact the GW Bookstore at (202) 994-9300.
| City Hall 114, 950 24th Street NW, Washington, DC 20052 |  |
IT Support Center: 202-994-GWIT (4948) |  |
ithelp@gwu.edu |
