If you need assistance with your ResNet connection or ResNet equipment STS is here for you. Contact the STS Hotline at (202) 994-7041. The Hotline is open Monday through Friday from 7 am to 10 pm EDT.

Phishing Messages
Some users have received an email claiming to be from administrators which encouraged them to update their security information. This message was a hoax. For more information click here.

GW is currently experiencing wireless and VPN access issues. As a result, users may experience trouble connecting to the GW Wireless VPN via http://vpn.gwu.edu or the Cisco VPN desktop client. We apologize for any inconvenience. ISS staff are currently working to rectify the problem. For assistance and additional information, please contact the STS Hotline at 202-994-7041.