Important Technology News for Students and Parents!

STS also offers limited laptop support during the Connection Fair.  Laptop support hours are 10 am – 4 pm.  The wait for laptop support can sometimes be long, so please plan accordingly. 

*Beginning Tuesday, September 4, STS will be available at our year-round location in City Hall, 950 24th Street, NW.

STS offers a wide range of technology support for GW students.  STS supports the following:

Residence Hall Technology Amenities:

• ResNet
• Cable Television
• Telephone, including voice mail and call waiting

Desktop/Laptop Support:

• Windows/Mac Operating Systems
• Symantec Anti-Virus/Firewall
• Dell and Apple Warranty Support
• Virus Removal/Cleaning

Technology Support:

• GWireless
• Microsoft Office Support
• NetID Account Setup and Password Reset
• Colonial Mail and Alternate Mail Clients and Web Browsers
• Blackboard Support
• Banner Pin Resets (in person only)

If you have any questions prior to the start of the academic year, please call the STS hotline at 202-994-7041, e-mail at sts@gwu.edu.  For additional information, visit our web site http://iss.gwu.edu/sts

For additional information on student and parent services, check out the
GWired Student Network at http://gwired.gwu.edu - GWired has a wealth of
valuable resources such as information on the GW Housing Programs, Student Health Services, Financial Aid, Student Activities Center, ResNet, and much more.

Christina Huszcza, Associate Director
ISS Student Technology Services

GW Information Systems and Services