GWorld Frequently Asked Questions:

How can I add funds onto my card?

• On-line 24/7 at the GWorld Web site www.gworld.gwu.edu
• Mastercard & Visa accepted for online, phone & fax deposits
• Cash, checks, Mastercard & Visa accepted for in-person deposits at the GWorld office
• Use campus VTS machines to check account balance & make cash deposits

How can parents/students check account activity?

• Parents & students can review account activity via GWorld Web site 24/7
• Parents must complete FERPA form to obtain access to student’s account information

What if my card is lost or stolen?

• Report/suspend missing card online
• Report stolen card to UPD
• Obtain replacement card at GWorld office

What are GWorld's safeguards against identify theft?

• Social security numbers are not provided on card
• Student photos are on face of card
• GWorld card number is not printed on purchase receipts
• GWorld user password is established for GWorld card on-line account access

What am I not allowed to do with my card?

• Purchase alcohol or tobacco products
• Lend card or share password with another individual

How Do I Obtain a GWorld Card?

• Visit the GWorld Card Office in Suite 501 of the Marvin Center (800 21st Street)
• Make sure to bring a government issued photo ID (drivers license, state ID, passport, etc). Please note that cardholders may not wear sunglasses, head wear, or any article obstructing identification for their GWorld Card photo
• Students obtaining a GWorld Card must be registered for at least one credit-hour of classes for the current semester
• New Staff will obtain their GWorld Card after attending the New Employee Orientation conducted by Human Resource Services.
• Virginia Campus students and staff should call 703-726-3511 to make an appointment to obtain a card
• New faculty obtaining a GWorld Card must provide documentation of their hire on official letterhead and have current faculty status in the GWeb Information System
• Please contact to GWorld Card Office to inquire about card requirements for other GW community members and affiliates